Saturday, March 25, 2006

EXCLUSIVE: Minor celebrities used as motivational bait for call centre staff condemned to thinking it must be worth it

We would have pissed ourselves laughing if it wasn't for the rug.
The value of celebrity has never been seen so finely honed as it is for loans.co.uk.
The Watford-based loans company obviously have to compete in the highly competitive call-centre employment market. If you are in the UK, their ads for competitive loans with honest cricketer Phil Tuffnell are shown on TV, usually in the daytime.
Definitely when the horse racing is on Channel 4.
Anyway, credit being what it is, the company have done really well.
So how does loans.co.uk uniquely reward its staff at their Watford offices against its call centre rivals when they beat a target?
Pay? Not really.
Holiday? Not really.
Pension? Not really.
Some bird or bloke off the telly or who was in a pop band comes in and you have your picture taken with them?
Er, yes.
I can't explain it, and sadly couldn't nick the pics either, so you'll have to click the header on this post and then click the gallery of celebrities and staff. Even Archer is in on the deal.
Please use your back button to come back to E.R.
It's gold. Imagine if they had a union.
Union guy: ''We'd like 4%, free coffee, a water cooler, and David Blane in a freezer for a week.''
Management guy: ''You're in dreamland. We can give you 2% and half an hour of Debbie McGee.''
Union guy: ''Come on, we're not mugs. What about Daniels? McGee is only celebrity by association, everyone knows that.''
Management guy: ''Well, behind every great man... well... ok, here's how it is: 2%, and because we've had a good year, Paul Daniels and Debbie Mcgee, matinee show once a month, including the bit where he saws Debbie into three pieces, pics but no autographs.
It's as far as we can go. You know how tough the loans market is...."
Union guy (smiling): "Ok, goddamit, you gotta deal!''

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